Last Updated: [Insert Date]

Welcome to Mini Haven Shop! These Terms and Conditions govern your use of our website (pillowmodernliving.com) and all purchases made through it. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

1. Our Shop

Mini Haven Shop is an online retailer specializing in:

  • Baby essentials (bedding, towels, bath items)
  • Kids’ furniture (beds, bookcases, chairs, desks)
  • Decorative home goods for children’s spaces

We create joyful, safe environments for children through our carefully curated product selection.

2. User Responsibilities

2.1 Account Information

When creating an account or making purchases, you agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your account credentials
  • Promptly update any changes to your information

2.2 Acceptable Use

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of our website
  • Make fraudulent purchases or false claims

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in our product descriptions, including:

  • Dimensions, materials, and care instructions
  • Color representations (may vary slightly by monitor)
  • Age recommendations and safety information

Note: Some assembly may be required for furniture items.

3.2 Product Availability

All items are subject to availability. If an item becomes unavailable after you place your order, we will notify you promptly and offer alternatives or a refund.

3.3 Age-Appropriate Products

Many of our products are designed specifically for children. It is your responsibility to:

  • Follow all age recommendations
  • Supervise children when using our products
  • Properly assemble and install furniture according to instructions

4. Orders and Payments

4.1 Order Process

When you place an order:

  1. You will receive an order confirmation email
  2. We process orders within 1-2 business days
  3. You’ll receive shipping confirmation with tracking information

4.2 Pricing

All prices are in USD and include applicable taxes unless otherwise stated. We reserve the right to adjust prices due to errors or changing costs.

4.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at checkout. Your card will be charged when we ship your order.

4.4 International Orders

For customers outside the United States:

  • You are responsible for any customs fees or import taxes
  • Some Asian countries and remote areas may not be serviced
  • Prices are displayed in USD; your bank may apply conversion fees

5. Shipping and Delivery

5.1 Shipping Options

We offer two shipping methods:

Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)

Free Shipping: Via EMS for orders over $50 (15-25 business days after shipment)

5.2 Delivery Expectations

Delivery times are estimates, not guarantees. Factors like customs processing, weather, or carrier delays may affect delivery.

5.3 Receiving Your Order

Upon delivery:

  • Inspect packages for visible damage before accepting
  • Note any damage on the carrier’s delivery receipt
  • Contact us immediately if items arrive damaged

6. Returns and Exchanges

6.1 Return Policy

We accept returns within 15 days of delivery, provided:

  • Items are unused and in original condition
  • All tags and packaging are intact
  • Furniture shows no signs of assembly or use

6.2 Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

  • Opened baby bedding sets
  • Baby towels & washcloths with removed tags
  • Bath & potty items (hygiene reasons)
  • Custom or personalized decor

6.3 Return Process

To initiate a return:

  1. Email [email protected] within 15 days
  2. Include your order number and reason for return
  3. We’ll provide return authorization and instructions
  4. Ship items back with original packaging

6.4 Refunds

Refunds will be issued:

  • Within 3-5 business days after we receive your return
  • To your original payment method
  • Excluding original shipping costs (unless our error)

7. Intellectual Property

All content on our website, including:

  • Product designs and descriptions
  • Images and photographs
  • Logos and branding

are the property of Mini Haven Shop or our licensors and are protected by copyright and trademark laws.

8. Liability Limitations

8.1 Product Use

Mini Haven Shop is not liable for:

  • Improper use or assembly of our products
  • Failure to follow product instructions or warnings
  • Any modifications made to our products

8.2 Website Use

We strive to maintain continuous site availability but are not liable for:

  • Temporary site unavailability
  • Technical issues beyond our control
  • Data loss or corruption

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Changes to These Terms

We may update these Terms periodically. The updated version will be posted on our website with a new “Last Updated” date. Your continued use of our site constitutes acceptance of the updated terms.

11. Contact Us

For questions about these Terms or any other concerns:

Mini Haven Shop
3001 Spyglass Hill Road
Edmond, US 73034
Email: [email protected]

Thank you for choosing Mini Haven Shop to create joyful spaces for your little ones!